FAQs

I need a bulk order.

Please fill out the Contact Form or send us an email at info@thereseflowers.com to obtain a quote tailored to your needs.

I want to pre-order for St. Valentine's Day. 

Pre-orders are available as soon as today! Please fill out the Contact Form or send us an email at info@thereseflowers.com to pre-order. This feature is not yet available when you purchase the product.

I want to include a card and a gift receipt on the order.

When you get your confirmation email after you order, reply to that email with the message and if you want a gift receipt.

I want my order delivered overnight or by a specific date.

Please fill out the Contact Form or send us an email at info@thereseflowers.com before placing your order. Depending on the shipping address, you may acquire a shipping cost.

I am buying flowers for my business.

Please fill out the Contact Form or send us an email at info@thereseflowers.com to obtain a quote tailored to your needs.

When will I receive my order?

If you are in Florida, your order will be delivered the following business day. If you are in any of the other 44 eligible states, it will take approximately 3 to 5 business day through UPS Ground. Depending on the product, this time might be shorter. After you place your order, you will receive a confirmed shipping date. We will also take into account the best weather conditions for shipping to maintain quality and consistency during the trip to your doorstep.

How much does shipping cost?

Shipping is free for the following 45 states:

AL, AR, AZ, CA, CO, CT, FL, GA, IA, ID, IN, IL, KS, KY, LA, MA, MD, MI, ME, MN, MS, MO, NC, NV, ND, NJ, NM, NE, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY, Washington DC

My product came in a bad state.

Customer satisfaction is our priority. If you experience any problems, please let us know, and we will refund or replace your order by filling out the Contact Form or emailing us at info@thereseflowers.com